Jackie Sherman spent over 12 years as a careers adviser, working with undergraduates including many mature students at a number of British universities. She then ran her own business designing CVs before training as an IT and Adult Basic Skills tutor.

Since 1995 she has run numerous workshops for the unemployed or people returning to work after a career break, as well as training courses for administrative staff. She has spent time working for Age Concern providing drop-in sessions for older people and writes a regular ‘You Can Do IT’ column for the Over-50s website www.laterlife.com .

Her previous books include two aimed specifically at older people: Getting the Most from your Computer and Everyday Computer Activities, both published by Age Concern.